Effective From: 10.05.2025

At KBPCL, customer satisfaction is our priority.

1. Returns

• We accept returns only for damaged, expired, or incorrect items.

• You must notify us within 3 days of delivery with photo proof.

• Products must be unused and in original packaging.

2. Cancellations

• Orders can be cancelled within 1 hour of placement.

• Post-dispatch cancellations are not allowed.

3. Refunds

• Refunds for eligible returns will be processed within 7–10 business days.

• Shipping charges are non-refundable.